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For survivors, friends & family

For survivors, friends & family

For survivors, friends & family

Where to get help

If you or somebody else is in immediate danger, call 000 for emergency assistance
If you are a service provider and would like to know where to refer a client, please visit The Lookout Service Directory

24-hour support services

1800RESPECT – Call 1800 737 732 for sexual assault and family and domestic violence counselling, information and support.

safe steps Family Violence Response Centre – Call 1800 015 188 for crisis support and accommodation. 

Information and resources on family violence

Domestic Violence Resource Centre Victoria (DVRCV) has a comprehensive help and advice section for people experiencing violence, as well as concerned friends/family, employers and schools.

You can also order or download their many resources.

Accessing support during the coronavirus (COVID-19) pandemic

In times of crisis, such as the current coronavirus (COVID-19) pandemic, experts are anticipating an increase in family violence incidents. 

If you or someone you know is experiencing abuse or feeling unsafe at home during the coronavirus (COVID-19) pandemic, help and support is still available. For information on the signs of family violence, ways to keep safe and where to access professional support visit areyousafeathome.org.au

Always remember – times of stresshardship and uncertainty are never an excuse for violence. We all deserve to live free from fear and family violence.

Support videos


If you are afraid of a partner, a family member, or someone else, the Gathering support: Safety for women booklet provides comprehensive information on keeping safe if you’re separating, how the law can help, technology safety advice and safety planning. 

Watch the video below or download the booklet to find out more.

For friends and family

It is very worrying when you think someone you care about is possibly being abused by their partner. The booklet Is someone you know being abused in a relationship will provide you with practical information on how to help, and how to look after yourself.

Watch the video below to find out more or download the booklet (available in 14 languages)