Safe steps:

• Provides telephone crisis counselling, referral, information and support
• Is the central contact point for women’s Refuges in Victoria
• If there are no vacancies in Victorian Refuges, safe steps will assist a woman to explore and secure safe alternative interim accommodation options until a Refuge vacancy is available
• Agencies can ring for information about the service
• Provides information and referral to the Victorian Disability and Family Violence Crisis Response Initiative
• Provide 24-hour access to interpreters as well as support for Indigenous women

Please Note: the crisis line can be busy and there may be a wait before a caller speaks directly to a support worker.