Type: Crisis service, Women's refuge services, Specialist services, After hours services
Sector/setting: CALD, Disability, Children, Early intervention, Response, Recovery, Sexual assault, Women, Elder abuse
safe steps provides telephone crisis counselling, referral, information and support, and is the central contact point for women’s Refuges in Victoria.
- 1800 015 188 - Toll Free 24 hours 7 days a week
- (03) 9928 9600
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, Private rental brokerage, Counselling services, Support group
Sector/setting: Women
Women’s Health West provide crisis outreach and court support, housing establishment and crisis accommodation options, counselling and group work programs for women and children.
- (03) 9689 9588
- 1800 015 188 after hours
317-319 Barkly St, Footscray VIC 3011
National Sexual Assault, Family & Domestic Violence Counselling Line
The Australian Childhood Foundation is a national charity which prioritises the safety and welfare of children.
PO BOX 3335, Richmond, VIC, 3121
Type: Crisis service, Specialist services, After hours services, Case management, Counselling services, Peak body
Sector/setting: Training and education, Community services, Prevention, Response, Sexual assault, Women
Provide support and intervention to women, children and men who are victim survivors of sexual assault.
- Sexual Assault Crisis Line (Victoria) 1800 806 292
Find your nearest CASA: https://www.casa.org.au/contact-us/
Type: Specialist services
Sector/setting: Community services, Justice, courts & legal
Community Legal Centres provide free legal advice, advocacy and support.
Level 3, 225 Bourke Street, Melbourne VIC 3000 Australia
Type: Specialist services
Sector/setting: Community services, Justice, courts & legal, Response
Court Network offers personal support, information and referral to people going to court.
Type: Counselling services, Support group
Sector/setting: Aboriginal services, Children, Men's services, Response
Dardi Munwurro delivers a range of tailored family violence, healing and behaviour change programs and services to Aboriginal men and youth.
Central office: 558 High Street, Preston, Victoria | Offices are also located in Bairnsdale, Shepparton, Warrnambool, Morwell & Dandenong
Type: Specialist services, Counselling services
Sector/setting: Aboriginal services, Justice, courts & legal, Prevention, Response, Recovery, Sexual assault, Women
Djirra provides telephone and face-to-face legal and non-legal support to Aboriginal people who are experiencing or have experienced family violence.
- Freecall 1800 105 303
- (03) 9244 3333 (Abbotsford)
- (03) 5562 5755 (Warrnambool)
- (03) 5153 2322 (Bairnsdale)
- (03) 5021 3200 (Mildura)
- (03) 5304 2400 (Ballarat)
- (03) 4435 0500 (Bendigo)
- (03) 5100 1700 (Morwell)
Statewide service with office locations in Abbotsford (Melbourne Metro), Bendigo, Morwell, Mildura Bairnsdale, Warrnambool and Mildura
DVRCV provides training, publications, research and other resources to family violence practitioners, survivors and the community.
- (03) 8346 5200 (general enquiries)
- (03) 8346 5266 (training enquiries)
52 Cardigan Street Carlton 3053
Type: Peak body
Sector/setting: Community services, Response, Recovery
Domestic Violence Victoria (DV Vic) is the peak body for family violence services in Victoria.
PO Box 21175 Little Lonsdale Street Victoria 8011
Type: Specialist services
Sector/setting: Training and education, Community services, Elder abuse
ERA provides advocacy assistance to support older people to uphold their rights and to prevent abuse.
- (03) 9602 3066
- 1800 700 600
Suite 4, Level 8, 167 Queen St Melbourne Vic 3000
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, Case management, Counselling services
Sector/setting: Aboriginal services, Children, Housing, Justice, courts & legal, Response, Recovery, Women
Elizabeth Morgan House Aboriginal Women's Services seeks to promote social justice and equity for Aboriginal women and children experiencing Family Violence.
P.O. Box 167 Fairfield, Vic 3078
Type: Outreach services, Specialist services
Sector/setting: CALD, Community services, Children, Justice, courts & legal, Response, Women
inTouch Multicultural Centre Against Family Violence works with women a children from culturally and linguistically diverse backgrounds (CALD) who are victim survivors of domestic
- (03) 9413 6500 (9.00am - 5.00pm)
- Toll Free 1800 755 988
GPO Box 2905, Melbourne Vic 3001
Kids Helpline is a free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web.
Kids Helpline Administration, GPO Box 2469, Brisbane QLD 4001