Type: Outreach services, Specialist services, Case management, Counselling services
Sector/setting: Community services, Justice, courts & legal, Response, Recovery, Sexual assault
The Victims Assistance Program is a free service that provides information, practical assistance and referrals to victims of violent crime.
- 1300 362 739 (Make a booking, Mon-Fri 9am-5pm)
- 1800 819 817 (Victims of Crime Helpline, Mon-Sun 8am-11pm)
Level 2, 110 Chifley Drive, Preston VIC 3072 | Level 3, 62-68 Ovens Road, Wangaratta VIC 3677
Type: Crisis service, Women's refuge services, Specialist services, After hours services
Sector/setting: CALD, Disability, Children, Early intervention, Response, Recovery, Sexual assault, Women, Elder abuse
safe steps provides telephone crisis counselling, referral, information and support, and is the central contact point for women’s Refuges in Victoria.
- 1800 015 188 - Toll Free 24 hours 7 days a week
- (03) 9928 9600
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, Private rental brokerage, Counselling services, Support group
Sector/setting: Women
Women’s Health West provide crisis outreach and court support, housing establishment and crisis accommodation options, counselling and group work programs for women and children.
- (03) 9689 9588
- 1800 015 188 after hours
317-319 Barkly St, Footscray VIC 3011
Type: Specialist services, After hours services, Case management, Counselling services
Sector/setting: Community services, Children, Housing, Men's services, Response, Recovery, Women
Bethany offers family violence counselling, support and advice.
- (03) 5278 8122 (Hamlyn Heights, main office)
- (03) 5247 2111 (West Geelong)
- 1300 510 439 (Warrnambool)
- 5278 8122 (Grovedale)
- 5278 8122 (Men's programs)
Bethany has offices in Hamlyn Heights, Grovedale, West Geelong and Warrnambool.
Type: Crisis service, Specialist services, After hours services, Case management, Counselling services, Peak body
Sector/setting: Training and education, Community services, Prevention, Response, Sexual assault, Women
Provide support and intervention to women, children and men who are victim survivors of sexual assault.
- Sexual Assault Crisis Line (Victoria) 1800 806 292
Find your nearest CASA: https://www.casa.org.au/contact-us/
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, Case management, Counselling services
Sector/setting: Aboriginal services, Children, Housing, Justice, courts & legal, Response, Recovery, Women
Elizabeth Morgan House Aboriginal Women's Services seeks to promote social justice and equity for Aboriginal women and children experiencing Family Violence.
P.O. Box 167 Fairfield, Vic 3078
Type: Specialist services, Private rental brokerage, Case management, Support group
Sector/setting: Community services, Children, Housing, Response, Recovery, Women
Juno (formerly WISHIN) helps women in Melbourne’s north who are experiencing, or who are at risk of experiencing, homelessness or family violence.
PO Box 21 GLENROY VIC 3046
Type: Specialist services, Case management, Support group
Sector/setting: Community services, Children, Housing, Men's services, Early intervention, Response, Recovery, Women
Kildonan Uniting Care is a community service organisation supporting individuals, families and communities from metropolitan Melbourne through to northern regional Victoria.
- (03) 8401 0100 or 1800 002 992 (toll free)
Offices in the North and North-Eastern suburbs of Melbourne, as well as Shepparton and Cobram.
Type: Crisis service, Women's refuge services
Sector/setting: Training and education, Children, Housing, Response, Recovery, Women
Provides accommodation, services, advocacy and support for women who are homeless, and women and their children who are experiencing family violence.
Level 1, 81-83 Paisley Street, Footscray, VIC, 3011
Type: Outreach services, Specialist services, After hours services, Case management, Counselling services
Northern Family & Domestic Violence Service (NFDVS) is the specialist family violence service for the Northern Metropolitan region.
677 The Boulevard, Eaglemont, 3084
Type: Crisis service, Outreach services, Specialist services, After hours services, Case management
Sector/setting: Community services, Children, Prevention, Early intervention, Response, Recovery, Women, Elder abuse
Crossroads Family Violence Service provides a diverse and responsive suite of services for women and women with children escaping family violence.
2/828 Sydney Road, North Coburg 3058
Type: Specialist services, Private rental brokerage, Case management
Sector/setting: Community services, Response, Women
SalvoConnect offers a range of services to the Barwon South West community including housing, homelessness, women’s, mental health, financial, alcohol and other drugs.
- 1800 825 955 (Ballarat)
- (03) 03 5522 1480 (Portland)
- (03) 5572 5822 (Hamilton)
- 03 5564 9111 (Warrnambool)
- 03 5382 1770 (Horsham)
Offices in Ballarat, Portland, Warrnambool, Hamilton & Horsham. Homelessness services operate from Horsham and Ballarat.
Type: Crisis service, Outreach services, Women's refuge services, Specialist services, After hours services, Case management, Counselling services
Sector/setting: Community services, Aboriginal services, Children, Prevention, Early intervention, Response, Recovery, Sexual assault, Women
The SAFV Centre offers a wide range of free and confidential services for adults, children and young people who have experienced sexual assault or family violence.
- Geelong 03 5222 4318
- Wimmera 03 5381 1211
- Sexual Assault Crisis Line (24 Hours): 1800 806 292
- Safe Steps (24 Hours): 1800 015 188
59-63 Spring Street, Geelong West
Type: Crisis service, Women's refuge services, After hours services
Sector/setting: Housing, Response, Women
In Victoria, refuge accomodation is primarily arranged through Safe Steps Family Violence Response Centre
- (03) 9928 9600 - Safe Steps Head Office
- 1800 015 188 - Safe Steps Crisis Line Toll Free 24 hours 7 days a week